Your privacy matters to us. This Privacy Policy explains exactly what personal data ph96.com collects, how we use it, who we share it with, and how we keep it safe — in plain, clear English.
ph96.com ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every individual who accesses or uses our online gaming platform. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in connection with your use of ph96.com and all associated services.
This Policy applies to all users of ph96.com, including visitors who browse the platform without registering, registered players, and any individual whose personal data we process in connection with our services. By accessing ph96.com or creating an account, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
Note: This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the ph96.com platform. Both documents form part of the agreement between you and ph96.com.
ph96.com is mindful of its obligations under the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. We process personal data in a manner consistent with the principles of transparency, legitimate purpose, and proportionality as required by Philippine law.
ph96.com collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, nationality |
| Contact Data | Email address, mobile number, residential address (city, province) |
| Account Data | Username, encrypted password, account preferences, communication settings |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history |
| Gaming Data | Game history, wager amounts, win/loss records, session duration, bonus usage |
| Technical Data | IP address, device type, browser type, operating system, login timestamps |
| Usage Data | Pages visited, features used, click patterns, referral source |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions |
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable law or regulatory compliance obligations.
ph96.com collects personal data through the following means:
ph96.com processes your personal data for the following purposes:
ph96.com processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and applicable Philippine regulations:
ph96.com does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third parties with whom ph96.com shares personal data are required to implement appropriate technical and organizational security measures and to process personal data only for the purposes specified by ph96.com.
Cross-Border Transfers: Some of our service providers may be located outside the Philippines. Where personal data is transferred internationally, ph96.com ensures that appropriate safeguards are in place in accordance with the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
ph96.com retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
When personal data is no longer required, ph96.com will securely delete or anonymize it in accordance with our data disposal procedures.
ph96.com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While ph96.com takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access to your account.
ph96.com uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytics data. The types of cookies we use include:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ph96.com platform. For strictly necessary cookies, no opt-out is available as they are required for the platform to operate.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by ph96.com:
To exercise any of the above rights, please contact our Data Protection Officer via the contact details provided in Section 14. We will respond to all verified requests within thirty (30) days, as required by Philippine law.
ph96.com strictly prohibits the use of its platform by individuals under the age of 21 years, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under 21 years of age.
If we become aware that personal data has been collected from a person under 21 years of age without verifiable parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on ph96.com, please contact our support team immediately so we can investigate and take appropriate action.
Age Verification: ph96.com conducts mandatory age verification as part of the KYC process. Players who cannot confirm they are 21 years of age or older will not be permitted to deposit funds or access real-money games on the platform.
The ph96.com platform integrates with third-party services including payment processors, game providers, and analytics tools. While ph96.com carefully selects its third-party partners and requires them to maintain appropriate data protection standards, we are not responsible for the privacy practices of third-party services that operate independently of our platform.
ph96.com does not include links to external third-party websites within the platform. Any data you provide directly to a third-party service provider — such as your GCash or PayMaya account details entered through their own interfaces — is governed by that provider's own privacy policy and terms of service.
ph96.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players via email or a prominent notice on the platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how ph96.com protects your personal data. Your continued use of the platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by ph96.com, please contact our Data Protection Officer (DPO). Our DPO is responsible for overseeing ph96.com's compliance with the Data Privacy Act of 2012 and this Privacy Policy.
Email: support ph96com.net
Live Chat: Available 24/7 on the ph96.com platform
Response Time: Within 30 days for formal data privacy requests; within 2 business days for general inquiries
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been adequately addressed by ph96.com. The NPC is the competent supervisory authority for data protection matters in the Philippines.
Six core principles that guide every data decision we make at ph96.com
Every connection to ph96.com is protected by SSL/TLS encryption. Your login credentials, financial details, and personal information are never transmitted in plain text — ever.
ph96.com verifies the identity of every registered player. This protects you from fraud and ensures that only eligible adults aged 21 and above can access real-money gaming on the platform.
ph96.com will never sell, rent, or trade your personal information to third-party marketers. Your data is used solely to deliver our services and comply with legal obligations — nothing more.
Our data practices are fully aligned with the Republic Act No. 10173 — the Data Privacy Act of 2012 of the Philippines. We uphold the principles of transparency, legitimate purpose, and proportionality in all data processing activities.
ph96.com gives you full control over your personal data. You can access, correct, or request deletion of your data at any time. Marketing preferences can be updated instantly from your account settings.
In the unlikely event of a data breach, ph96.com will notify affected players and the National Privacy Commission within the legally required timeframe — keeping you informed and protected at all times.
Your data is protected, your identity is verified, and your privacy is our priority. Join thousands of Filipino players who trust ph96.com for a safe and exciting gaming experience.